Support

Need help? Check the FAQ below or email us.

Frequently Asked Questions

Which OBD2 adapters work with TrailCraft?

TrailCraft works with most Bluetooth Low Energy (BLE) ELM327 adapters including Veepeak, Vgate iCar Pro, KONNWEI, and OBDLink MX+/CX. WiFi adapters are also supported. We recommend the Veepeak BLE+ for the best balance of price and compatibility.

Which vehicles are supported?

TrailCraft currently has enhanced support for Jeep JK Wrangler (2012-2018) and JL/JT Wrangler/Gladiator (2018+). Basic OBD2 gauges and DTC scanning work on any 2008+ vehicle with a standard OBD-II port.

Why can't I change vehicle settings on my 2018+ Jeep?

2018+ Chrysler/Stellantis vehicles have a Security Gateway Module (SGW) that blocks write operations. You need an SGW bypass cable (like the Tazer JL or Z Automotive Z_SGW) to enable vehicle configuration changes. Read-only gauges and diagnostics work without a bypass.

The app won't connect to my adapter

1. Make sure Bluetooth is enabled on your iPhone.
2. Ensure the adapter is plugged into the OBD-II port and the ignition is on.
3. Do NOT pair the adapter in iOS Bluetooth settings — TrailCraft handles the connection directly.
4. If the adapter was previously connected to another app, try power-cycling it by unplugging and re-plugging it.
5. Force-close and reopen TrailCraft.

How do I cancel my subscription?

Open iOS Settings > tap your Apple ID > Subscriptions > TrailCraft Pro > Cancel Subscription. Your Pro features will remain active until the end of your current billing period.

Contact Us

Email: support@trailcraft.net

Include your app version (Settings > About), device model, and adapter name when reporting issues.

← Back to TrailCraft